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Planning and Evaluation Volunteer (Jane)
About Access Alliance:
Access Alliance Multicultural Health and Community Services is a multi-service community agency that works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic barriers and poverty. The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.
Focus area: Client Experience Survey
Volunteer Position Description: Volunteers will be trained to support data collection for our annual Client Experience Survey with our diverse client groups facing linguistic and cultural access barriers. You will interact and connect with clients to gather their insights and feedback on their experience with our Primary Care Services.
Tasks:
- Complete onboarding as an Access Alliance Volunteer (if not done so already);
- Attend an orientation and training session on the project;
- Attend a site orientation for the project.
- Liaise with clients and gather their feedback using the provided tools and materials; and
- Support client engagement through use of interpretation services.
Location:
- AccessPoint on Jane (761 Jane St.)
Time Commitment: 7-14 hours per week (flexible to preferred days of the week within operational hours of our three locations) ongoing from October 2024 to January 2025.
Format: In-person
Qualification and Requirements:
- Experience working with ethnoculturally diverse populations in Toronto;
- Above age 18;
- Clear Vulnerable Sector Screen;
- Ability to communicate any of the priority languages (e.g., Arabic, Portuguese, Spanish, Bengali, etc.) will be an asset; and
- Ability to work independently and in a team format.
Benefits to the Volunteer:
- Learn community-based research methodology and mixed method realist evaluation practices around how to collect data from diverse communities;
- Learn how to effectively use interpretation services to support clients’ language accessibility.
Number of positions available:
- 3 positions at AccessPoint on Jane (761 Jane St.)
Apply by: Ongoing until filled
Start date: October 2024
- All volunteers must attend the project-specific orientation on October 7th, 2024
- Attend a site orientation the week of October 7th, 2024.
- Ongoing volunteering hours will begin the week of October 21st, 2024.
Note: Please let us know if you are unavailable for the above dates but are interested in volunteering.
To apply: Complete an application form by clicking here.
*Note: Indicate your interest in this volunteer position in the ‘Anything you would like us to know about you?’ section of the application form.
For more information about this program contact Danny Ng (research@accessalliance.ca or 416-324-0927 ext.3236), Research Program Secretary.
We welcome and encourage immigrants and refugees to volunteer with us! We encourage applications from volunteers who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ2+ communities.