Volunteer With Us

Thank you for your interest in volunteering at Access Alliance! Volunteers like you are vital partners in our programs and services.

Are you new to volunteering at Access Alliance? If you would like to support any of the volunteer roles listed below, please complete our online volunteer application and indicate your area(s) of interest in the form (scroll down for the application link). It usually takes 2–3 weeks to fully process a new volunteer application. You will be contacted for an interview and orientation before you are formally registered, on-boarded, and begin volunteering. Please note that only registered volunteers can volunteer in our regular programs.

If you are unsure whether you already have a volunteer profile with us, please ask our Volunteer Program to check before submitting an application.

Please note that we do not offer medical or clinical volunteer roles due to liability and regulatory requirements. However, we offer a wide range of other volunteer opportunities that support and strengthen the social determinants of health of our communities.

Also, please do NOT apply if none of the following roles meets your interest or availability. We ask you to kindly mention the positions your are interested in when fill out the application form. All applicants for volunteer positions at Access Alliance must read the and agree to our Volunteer Agreement before applying. Once accepted, volunteers are required to submitted a signed agreement. 

Current Opportunities

Community Events | Event Support

Administrative Support: Income Tax Clinic (2027)

Our clinic provides free services for individuals and families with low income during tax season. In this position, the volunteer will support the program in all administrative aspects.
Locations: AccessPoint on Danforth, (3079 Danforth Ave) & AccessPoint on Jane (761 Jane St.)
Time Commitment:

• Commit to a minimum of 8 shifts between February 1^st to April 30^th
• Minimum of 4 hours commitment per shift required

AccessPoint On Danforth		AccessPoint on Jane
Wednesdays	12:30 PM – 4:30 PM	Mondays	2:30 PM – 7:30 PM
Saturdays	10:00 AM – 4:00 PM	Tuesdays	10:00 AM – 2:00 PM

Tasks: 

• Access and retrieve clinic voicemails.
• Follow up with clients and book appointments by phone.
• Complete client intake before documentation is submitted.
• Explain the documentation clients need to file their taxes.
• Prepare client files and copy confidential documents as required.
• Store confidential documents securely in a locked cabinet.
• Clear Police Reference Check (background check)
• Ability to work with high level of confidentiality and privacy is a must
• All volunteers will be required to complete training from Revenue Canada through CVITP as well as orientation conducted by Access Alliance staff

Community Resource Centre (CRC) Volunteer – AccessPoint on Danforth:

We’re looking for volunteers to support Access Alliance’s Community Resource Centre (CRC) at AccessPoint on Danforth. The CRC provides community members with free access to computers, internet, printing, photocopying, and information about available community resources and services. CRC Volunteers help create a welcoming and accessible environment by greeting visitors, responding to inquiries, assisting with administrative tasks, and connecting community members with appropriate resources and supports.

Time commitment:
Ongoing volunteer opportunity requiring 4-hour shifts once or twice a week, following one 2-hour orientation session. Available shifts are:

• Wednesday: 1–4:30 PM
• Thursday: 9 AM–1:30 PM or 1–4:30 PM
• Friday: 9 AM–1 PM or 1–4:30 PM
• Saturday: 10 AM–2 PM

Location: AccessPoint on Danforth (3079 Danforth Ave., Scarborough, ON M1L 1A8).

Format: In-person.

Volunteer duties include:

• Greeting community members and visitors as they arrive at AccessPoint on Danforth
• Assisting with client registration, logging in, data entry, and basic computer troubleshooting
• Supporting community members with computer use, printing, photocopying, and internet access
• Listening to inquiries and responding to questions in a welcoming, respectful, and professional manner
• Providing information about Access Alliance programs, services, and relevant community resources
• Offering general community information and referrals to appropriate services and organizations
• Maintaining mailing lists and contact information for community associations and partner organizations
• Organizing and maintaining resource materials and keeping bulletin boards up to date
• Helping maintain an organized, accessible, and welcoming Community Resource Centre

Requirements: Volunteers should have basic computer skills, including data entry, strong communication and interpersonal skills, attention to detail, and good organizational skills. They should be able to communicate in English, demonstrate empathy and active listening, and work independently in a dependable and professional manner. Knowledge of community resources and services, particularly in the Taylor-Massey, Oakridge, and surrounding neighbourhoods, is an asset but not required. Additional language skills and experience navigating community resources are also considered assets.

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If you are interested in getting involved, please reach out to volunteer@accessalliance.ca for more details.

Additional details (including role responsibilities, dates, locations, and time commitments) will be shared once volunteers have expressed their interest.

 

Please be advised that Access Alliance follows Toronto Public Health’s vaccine recommendations for health organizations. If a vaccine mandate is announced, proof of vaccination will be required to join the volunteer teams at Access Alliance. We currently require all staff, volunteers, and placement students to be vaccinated accordingly.

Already a registered volunteer with us? Please email the Volunteer Program Lead to express your interest in any available job roles that you qualify. You may also sign up for available shifts from your Volunteer Personal Page. Email our Volunteer Program Lead if you have trouble assessing your page. Please note, only active volunteers with completed volunteer shifts have access to their personal pages.  

For more information and inquiries, please contact our Volunteer Program Lead.