Contact Us

Before contacting us, please read through the common questions below to see if they answer your question.

Common Questions

Please note: Access Alliance does not sponsor individuals or families to Canada. Once you have arrived in Canada, we can provide you with settlement services if you reside in Toronto. 

I need help coming to Canada as a refugee. Where can I find help?

We do not assist individuals making refugee claims, but you can find information and resources at the links below:

If you live outside of Canada and you are also LGBTQ+, you may find additional assistance at:

I need proof of having been vaccinated but I don’t have status in Canada. What can I do?

I’m looking for a doctor. What are my options?

I don’t have status and I don’t have a doctor AND I live in Toronto. Where can I go if I need to see a doctor? 

I want a doctor at Access Alliance. What are my options?

  • You can contact reception at 416-324-8677 to get a registration form and instructions on applying for a doctor at Access Alliance.

My OHIP card has expired. What do I do?

I’m an LGBTQ+ immigrant, refugee or I don’t have status.  Are there services at Access Alliance for me? 

I’m looking for information about other services in Toronto or Ontario in my language. Who can I call? 


If you have more questions or need help with another matter, please contact us!

How to reach us

Access Alliance Downtown
340 College St., Ste. 500, Toronto, ON M5T 3A9
Phone: 416-324-8677
Fax: 416-324-9074
Confidential Fax: 416-324-9490

AccessPoint on Danforth
3079 Danforth Avenue, Toronto, ON M1L 1A8
Phone: 416-693-8677
Fax: 416-693-1330
Confidential Fax: 416-699-7824

AccessPoint on Jane
761 Jane St. 2nd Floor, Toronto, ON M6N 4B4
Phone: 416-760-8677
Fax: 416-760-8670
Confidential Fax: 416-760-2811

Send us an email: