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Volunteer Engagement Assistant
About Access Alliance:
Access Alliance Multicultural Health and Community Services is a multi-service community agency that works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.
Position Title: Volunteer Engagement Assistant
Placement Type: In-person
Number of Positions Available: 1
Worksite Location and Conditions:
Placement students for this role will base at the Jane location but may be asked to travel to any of the following sites for training, orientation and events with advance notice.
Mask requirement may still be in place at these locations:
- College: 340 College St. Suite 500 Toronto ON M5T 3A9
- Access Point on Danforth: 3079 Danforth Ave. Toronto, ON M1L 1A8, and
- Access Point on Jane: 761 Jane St.,2nd Floor, Toronto ON M6N 4B4
Brief Description of Practicum Project:
Assist Volunteer Program Lead with volunteer management and membership engagement duties, including:
- Support the promotion of a community development approach to volunteerism throughout the agency
- Build relationships and help maintain communication with volunteer community members
- Assist with the recruitment, screening, intake, orientation, training and recognition of volunteers, using best practices for volunteer management
- Assist with the development of volunteer opportunities and volunteer role description
- Maintain necessary records in the volunteer database
- Assist with the development of new trainings and info sessions for Volunteers and Staff
- Assist with social events and programming for our volunteer community
Learning Outcomes/Goals:
- Collaborate with an interdisciplinary team in a reputed community health organization
- Working in an anti-oppression, equity, and inclusion framework
- Navigate resources for culturally diverse communities through volunteer initiatives
- Build facilitation and group management skills
- Get exposure to volunteer management CRM (Salesforce) tools
- Hone evidence-informed program planning, facilitation, and implementation skills
- Improve outreach and communication skills
- Impact measurement and report-writing skills
Qualifications/Competencies Required:
- Post-secondary education in Social Services, Healthcare management, Community Development or equivalent (e.g. SSW, SSWI, BHM)
- Committed to working from an anti-oppression perspective
- Knowledge of, and a commitment to principles of community development and volunteerism
- Good problem solving, analytical, interpersonal and communication skills
- Experience working with newcomers and people of diverse cultures, particularly from low-income, marginalized communities an asset
- Proficiency with key computer applications of MS, e.g. Excel, Word and PowerPoint
Benefits to the Student:
- Increase knowledge on how volunteerism impacts community development
- Experience working in a non-profit setting
- Gain insight in Community Health Centres and how volunteering can impact Social Determinants of Health
- Engage in a diverse, multidisciplinary work environment supporting refugees, immigrants and newcomers
Placement Period: Fall -Winter 2025/26*, Starting September 9, 2025
*Although single-semester placement is possible, a strong preference will be given to students who are committed to two-semester (Fall & Winter) placement.
Supervisor Name and Contact:
Geannine Balbontin – Volunteer Program Lead volunteer@accessalliance.ca
Application Deadline: Aug 2, 2025
To Apply: Complete an Application form by clicking here.
Select ‘Volunteer Engagement Assistant’ as the “Position Title” in the Application Form
For any questions, please contact practicum@accessalliance.ca