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Income Tax Filer 2025

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Volunteer Position Description:

We are looking for volunteers who are interested in becoming part of our income tax clinic team. Our clinic provides free service for individuals and families with low income during tax session. In this position, the volunteer will support the program in all administrative aspects. All volunteers will be required to complete training from Revenue Canada through CVITP as well as orientation conducted by Access Alliance staff. 

Duties:

  • E-file income tax for clients
  • Follow-up with clients to ensure completion and service satisfaction

Location: The Tax Clinic operates at both of our locations.

EAST END: AccessPoint on Danforth

3079 Danforth Ave. Toronto, ON M1L 1A8

WEST END: AccessPoint on Jane

761 Jane St. Toronto, ON M6N 4B4

Format: In-person

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Qualifications/Competencies required:

  • Detail oriented and excellent organizational skills
  • Proficient computer skills, familiar with Microsoft and Google Suite
  • Good command of written and oral English required; Language skills in Urdu, Bengali, Spanish, Tigrinya, Portuguese, Farsi and Arabic is considered an asset
  • Ability to work with high level of confidentiality and privacy is a must
  • Interest in income tax preparation or similar interests
  • Must be able to provide high level of customer service
  • Excellent communication and interpersonal skills
  • Experience working with low income, multi-lingual/racial communities will be an asset
  • Flexible and willing to take on new challenges
  • Must be 18 years or older

 Required Training and Registrations

The required training and registration ensure volunteers are in compliance with Access Alliance and the CRA (Canada Revenue Agency) standards.

Access Alliance

CRA

  • Complete a new volunteer registration
  • Complete onboarding and February Volunteer Orientation
  • Submit clear Police Back Check
  • Register as a CVITP (Community Volunteer Income Tax Program)
  • Apply for E-File or Renew E-File
  • Attend necessary Tax filing and preparation trainings in February

 Volunteer Commitment:

  • Commit to a minimum of 10 shifts between March 3rd and April 26th
  • Agree to volunteer schedule
  • Be on-site, on time for volunteer shift

Volunteer Hours and Shifts:

  • Minimum of 4 hours commitment per shift required
  • Some shift may be flexible, please inquire

AccessPoint on Danforth

AccessPoint on Jane

Wednesdays

12:30 PM – 4:30 PM

Mondays

2:30 PM – 7:30 PM

Saturdays

10:00 AM – 4:00 PM

Tuesdays

10:00 AM – 2:00 PM

Benefits to volunteer:

  • Gain practical skills in working with high need population and diverse community
  • Gain knowledge of working in a community health setting to support low- income, high needs, multi- cultural community
  • Gain firsthand experience in income tax preparation
  • Gain experience with handling confidential and personal information
  • Be part of our team and provide service to Toronto’s most vulnerable communities

Number of positions available: 15

Apply by: Monday January 27, 2025

Start date: March 3rd, 2025

To apply:

Email volunteer@accessalliance.ca expressing your interest as “Income Tax Filer 2025” in the subject line.

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Please note: Due to public health guidelines and organizational precautions around COVID-19, Access Alliance requires all staff, volunteers and students to be fully vaccinated.

We welcome and encourage immigrants and refugees to volunteer with us! We encourage applications from volunteers who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ2+ communities.

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