Community Services Program Worker – East

Deadline: February 26, 2024

Position Type: Full-time, 35 hours per week (Permanent)

Posting Type: Internal & External

Supervisor: Manager, Community Programs


  • Main Location: 3079 Danforth Ave, Toronto, Ontario
  • You may be required to work at any site

Short Description:

Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that is committed to and works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which diverse individuals, families and communities can achieve health with dignity.

Our dynamic and collaborative inter-professional team includes physicians, nurses, social workers, dieticians, psychiatric consultants, settlement workers, health promoters, community-based researchers and a cutting-edge Health interpretation program. We operate three busy centres, covering the City’s West, East End and Downtown.  All are easy to reach using public transport. 

We are seeking an experienced, highly organized, focused individual who thrives in an energized environment to provide outstanding support, working as a member of the Community Health and Wellness team, this position assists clients accessing our community service programs at our East site- Access Point on Danforth Hub. The role of the Community Health Worker is to support a range of programs and initiatives, including but not limited to Food Security Projects, Income Tax, Community Resource Centre, Civic Engagement, Community Volunteer and Leadership, and Community Engagement Events (Asian Heritage, Black History, International Women’s Day, Holiday Dinner, Community Health and Wellbeing Week). The position will work with multi-disciplinary teams to ensure the program’s success through individual and group support with a focus on the Taylor Massey-Oakridge community.

The successful candidate will be working mainly from our 3079 Danforth Avenue Hub but due to Access Alliances multi-site locations, may also work in all three locations.


  • Create a welcoming atmosphere for community members and others
  • Plan, facilitate and implement information sessions, workshops, and group programs; and refer community members internally and externally as appropriate
  • Outreach to vulnerable community members and support them to access needed programs and services
  • Develop and maintain both informal and formal community networks and partnerships, working effectively to implement collaborative programs, events and initiatives
  • Assist with articulating the community engagement framework for Access Alliance and map out engagement strategies for the agency
  • Plan and co-ordinate large group events/ sessions such as- Black History, Asian Heritage, International Women’s Day, Summer Splash, Holiday Dinner
  • Work with team members to organize and coordinate small events/ activities about community health issues – housing, employment, mental health, transportation, childcare/ day-care, financial literacy, civic engagement etc.
  • Liaise with colleagues to develop broad-based engagement strategies and keep abreast of trends and new approaches/initiatives, which will improve client services and promote more effective staff functioning
  • Participate in and support all organizational systems and structures as required
  • Assist in program data collection, monitoring, evaluation and funder reporting
  • Assist with program volunteer recruitment, orientation and training
  • Promote and support achievement of organizational vision, goals and objectives
  • Assist in other duties as assigned that are reasonable within the scope of the job

Skills and Qualifications:

  • Undergraduate degree in Community Development, Health Science, Social Work, Environment, or a combination of relevant education and experience
  • Minimum 3 years front-line experience in community-based work doing outreach, engagement and group facilitation
  • Experience in event and program design, planning, development, coordination and outcome evaluation
  • Thorough knowledge of community resources and services available to immigrant and refugees, including 2SLGBTQI+ newcomers and have networking skills
  • High degree of initiative, judgment and problem-solving abilities
  • Experience working with low-income, multi-racial, multi-lingual communities
  • Ability to speak in a language of one of the priority groups we serve would be an asset
  • Excellent computer skills, including the use of Publisher, PowerPoint, and social media tools
  • Excellent organizational skills and demonstrated ability to multi-task
  • Experience coordinating volunteers
  • Ability to working in a culturally competent manner with diverse population and within a diverse work environment
  • Demonstrated commitment to continuous learning and professional development
  • Able to travel within Toronto and to work flexible shifts including evenings and occasional weekends

Salary: $50,471 – $60,810 / Annual 

Duration: Permanent

Hours: 35 hours/week

Classification: Community Health Worker

Bargaining Unit: United Food and Commercial Workers, Local 175.

Access Alliance offers comprehensive group benefits coverage, annual vacation entitlement, cumulative sick leave entitlement, employee assistance programs. Access Alliance is a HOOPP employer. 

Please be advised that our organization requires all staff, students, and volunteers to be fully vaccinated. Proof of Covid-19 vaccination can be obtained from the Ministry site.

Application Method:

With Community Health Worker – Community Services Program- Eastin the subject heading, please send your resume and cover letter by 5:00 pm February 26, 2024

        by E-mail: 

        by Regular Mail:  Hiring Committee, Community Health Worker – Community Services Program- East

                                   Access Alliance Multicultural Health and Community Services

                                  340 College Street, Suite 500, Toronto, ON, M5T 3A9

 No phone calls please.

AAMHCS is a community-based organization that operates from a pro-choice, anti-oppression, and participatory framework.  In your cover letter, we invite you to articulate why you wish to work with Access Alliance, and in what ways did you wish to put your skills, experience, and education into action for this role and for Access Alliance at this time. Knowledge of the neighbourhoods we serve and how agency values would be integrated in your day-to-day work may be interview questions.

We thank all applicants for their interest but only those selected for an interview will be contacted.  Please note that a criminal background check and Vulnerable sector check will be conducted for this position as a condition of employment

We are committed to a workforce reflective of the diversity of the City of Toronto and the communities we serve. We encourage applications from those who provide different perspective and contribute to diverse ideas including those from racialized and 2SLGBTQI+ communities.

AAMHCS is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Applicants need to make their needs known in advance.

AAMHCS encourages a scent-free environment.

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