Youth Worker

Deadline: March 14, 2024
Position Type: Part Time (17.5 hours per week) Permanent
Posting Type: Internal/External
Supervisor: Manager, Settlement programs
Location: Toronto, Ontario – Home Site Access Point on Jane & Working across all AA sites:
               • Monday 3:00 – 8:00 pm
               • Thursdays 3:00 – 8:00 pm
               • Every first Wednesday of the month: 9:00 – 11:00 am
               • Schedule for the remaining 7 hours is negotiable
Short Description:

Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that aims to provide services and addresses system inequities to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.

Access Alliance provides settlement services, group programming, health promotion, primary health care and volunteer support to immigrant and refugee youth and their communities.  Our programs for newcomer youth ages 13 to 24, living in Toronto, have a particular focus on those living in the Syme-Woolner (west Toronto) and Crescent Town/Teesdale (east Toronto) neighborhoods.

We are looking for a dynamic individual who is creative, innovative and able to think ‘outside the box’ to become part of our Youth Program Team. Experienced in settlement support and health promotion with a focus on newcomer youth, the Youth Program Workers – Newcomer Youth Programs will coordinate and facilitate programs with newcomer youth 13-24. The position is responsible for conducting outreach, facilitating workshops / sessions / programs, and supporting evaluation of programs. This part-time position is ideal for students looking to increase work experience.

Detailed Description:


  • Develop and implement an outreach plan that targets immigrant and refugee youth, 2SLGBTQI+ newcomer youth and marginalized youth in Toronto, with a particular focus on those living in the Syme-Woolner (West Toronto) and Crescent Town/Teesdale (East Toronto) neighborhoods and surroundings
  • Conduct intake, assessment, provide information, orientation and services to newcomer youth and encourage their participation in our programs
  • Initiate, develop, implement and facilitate weekly in person and/or virtual activities including age specific groups, fieldtrips, workshops and other special projects for newcomer youth and youth volunteers
  • Organize and coordinate information and promotion sessions for neighborhood youth, families and community partners
  • Develop creative outreach materials and promote the programs at relevant community events, schools, neighborhood centres, etc.
  • Coordinate food/material purchases for programs
  • Report program statistics on a timely fashion
  • Prepare and submit regular program reports, support grant writing, chair and attend regular meetings and trainings as needed
  • Support overall program and service delivery within Youth Department

    Skills and Qualifications:

Minimum Criteria:

  • Undergraduate degree in Social Work, Social Sciences, Community development or a combination of relevant education and relevant work experience
  • Minimum 1 – 2 years front-line experience in community-based work addressing social determinants of health, providing settlement support, conducting outreach, providing information to and facilitating groups for newcomer youth, including newcomer young women, government assisted refugees (GARs) and 2SLGBTQI+ newcomer youth
  • Demonstrated group facilitation and presentation skills catering to an audience of newcomer youth
  • Experience working with low-income, multi-racial, multi-lingual newcomer youth communities
  • Demonstrated commitment to working from an integrated anti-oppression, 2SLGBTQI+ positive framework

 Other Skills and Qualifications:

  •  Thorough knowledge of community resources and services available to immigrant and refugee youth
  • Ability to identify partnerships and make connections in the community
  • Excellent interpersonal, written and oral communication skills
  • Demonstrated ability to deal effectively with crisis and conflict, and to maintain appropriate boundaries
  • Demonstrated problem-solving, organizational and time management skills
  • Ability to multitask, work under pressure and adhere to deadlines
  • Ability to work independently and as part of team
  • Excellent computer skills, including ability to use publisher, power point and other multi-media
  • Ability to think in creative, innovative ways and utilize social media
  • Lived experience as a newcomer or 1st generation Canadian considered an asset
  • Ability to speak and write fluently in English.  Proficiency in at least one of the following languages would be an asset (but not a requirement): Arabic, Bengali, Tigrinya, Amharic, Romani, Somali, Tagalog
  • Ability to travel within Toronto and working evenings and weekends will be required

Salary: $50,471 to $60,810/Annual (Numbers are based on Fulltime employment, for part-time contracts salary will be prorated) 

Hours: 17.5 hours/week

Duration: Permanent

Bargaining Unit position: United Food and Commercial Workers, Local 175

Classification: Community Health Worker

Access Alliance offers comprehensive group benefits coverage, annual vacation entitlement, cumulative sick leave entitlement, employee assistance programs. Access Alliance is a HOOPP employer. 

Please be advised that our organization requires all staff, students, and volunteers to be fully vaccinated. Proof of Covid-19 vaccination can be obtained from the Ministry site.

Application Method:

With Youth Worker in the subject heading please send your resume and cover letter by 5:00 pm, Thursday, March 14, 2024 to:

        by E-mail:      

        by Regular Mail:    Hiring Committee, Youth Worker

                                         Access Alliance Multicultural Health and Community Services

                                         340 College Street, Suite 500, Toronto, ON, M5T 3A9

No phone calls please.

AAMHCS is a community-based organization that operates from a pro-choice, anti-oppression, and participatory framework.  In your cover letter, we invite you to articulate why you wish to work with Access Alliance, and in what ways did you wish to put your skills, experience, and education into action for this role and for Access Alliance at this time. Knowledge of the neighbourhoods we serve and how agency values would be integrated in your day-to-day work may be interview questions.

We thank all applicants for their interest but only those selected for an interview will be contacted.  Please note that a criminal background check and Vulnerable sector check will be conducted for this position as a condition of employment

We are committed to a workforce reflective of the diversity of the City of Toronto and the communities we serve. We encourage applications from those who provide different perspective and contribute to diverse ideas including those from racialized and 2SLGBTQI+ communities.

AAMHCS is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Applicants need to make their needs known in advance.

AAMHCS encourages a scent-free environment

Download and Print