Volunteer Engagement Worker

Deadline: 27 April 2023 

Posting Type: External

Supervisor: Manager, Resource Development and Communications (Mentored by a team of professionals)

Location: Toronto, Ontario – Access Alliance Downtown (340 College St., Ste. 500)

Short Description:

Access Alliance Multicultural Health and Community Services is a Community Health Centre that aims to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which diverse individuals, families and communities can achieve health with dignity. This is a paid summer internship ideal for students working towards a degree, diploma, or certificate in the non-profit, community service sector, or other related disciplines.

NOTE: To be eligible to apply for this position you must:

  • Be between 15 and 30 years of age at the start of the employment
  • Be a Canadian citizen, permanent residents or persons to whom refugee protection has been conferred under the Immigration and Refugee Protection Act; and
  • Be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation and regulations

These positions are funded through the Canada Summer Jobs Initiative. As such, applicants must meet the requirements indicated above; and applications from individuals who reflect the broad diversity of communities we work with, including those from newcomer, racialized and LGBTQ+ communities, are highly encouraged.



All staff are expected to work on-site maintaining COVID-19 safety protocols and may be required to travel to and work at other sites as required.
Complete COVID-19 vaccination is mandatory
All positions contribute to our COVID-19 response efforts.


Working in collaboration with the Volunteer Program Lead, the Volunteer Engagement Worker will:

  • Assist with the development and implementation of a volunteer engagement strategy;
  • Support CRM-based engagement activities by getting volunteers familiar with their portals;
  • Assist with the development of a communication strategy and drive the promotional activities for Access Alliance’s Volunteer Program;
  • Help facilitate the on-boarding processes for new volunteers;
  • Provide support to new volunteers when carrying out volunteering activities;
  • Assist with general administrative work, data entry, data migration, etc.
  • Assist with compiling information and data for reports

Skills and Qualifications:

  • Demonstrated interest in joining a community-based organization serving newcomer, immigrant, refugee, and non-status peoples;
  • Some experience working within the Volunteering/Non-Profit sector, as a volunteer, placement student, or intern an asset;
  • Currently working towards a career in community social service or a related discipline an asset;
  • Commitment to work from an integrated anti-oppression framework;
  • Willingness to learn about social determinants of health impacting newcomers;
  • Strong interest in researching and identifying the barrier to participation faced by newcomer community residents;
  • Familiar with the neighbourhoods surrounding our west and east end hubs;
  • Proactive communicator with strong interpersonal skills;
  • Self-starter, detailed oriented, independent, and able to work as part of a team;
  • Proficient with Microsoft Office Suite: Outlook, Word, PowerPoint, Excel, etc.;
  • Comfortable creating and posting content to our social media platforms using Canva;
  • A second language is an asset;
  • Able to work 1-2 evening shifts as required.

Salary: $16.50 per hour
Hours: 35 per week
Bargaining Unit position: This position is excluded from the bargaining unit.
Start Date: June 5, 2023
Interview Dates: Interviews will be scheduled on one of the following dates: May 8-12

Application Method:

With Volunteer Engagement Worker – Summer Job in the subject heading please send your resume and cover letter by April 26, 2023 at 5:00pm to    

No phone calls please.

We thank all applicants for their interest but only those selected for an interview will receive acknowledgement. Please note that a criminal background check (Vulnerable sector) will be conducted for this position.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Access Alliance encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, lotions, hairspray, etc.) while at the Centre. 

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