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Program Support (Recreational), Seniors Program

About Access Alliance:

Access Alliance Multicultural Health and Community Services is a multi-service community agency that works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.


Position Title: Program Support (Recreational), Seniors Program

Placement Type: In-person

Number of Position Available: 1

Worksite Location and Conditions: In person Support at Danforth site (3079 Danforth Avenue.) and Jane Site (761 Jane street); has to follow office policy and procedure; office setting with workspace, computer, and phone, access to canva (4 days/week preferred- Mondays, Tuesdays, Thursdays, and Fridays).


Brief Description of Practicum Project:

With the guidance and mentoring from the supervisor, the student will assist and support to the following:

  • Program planning and implementation and facilitation  of recreational sessions
  • Check in calls to seniors
  • Research, collect and collate  information  on  need based Seniors’ Programs and services for further  program development
  • Design and develop communication tools, monthly calendars  and outreach materials for different programs and services of Seniors’ Programs
  • Support NCT sessions  at Jane
  • Collect statistics ,case studies and success stories
  • Documentation and report writing
  • Any other duties assigned by the supervisor

 The student will work in an environment of access, equity, antiracism, and anti-oppression framework.  


Learning Outcomes/Goals:

The student will develop the following competencies in the following areas:

  • Evidence-informed program planning, facilitation, Implementation skills
  • Quantitative and qualitative data collection and analysis skills
  • Report writing and documentation skills
  • Developing effective outreach materials
  • Effective outreach techniques
  • Professional communication skills and effective teamwork
  • Anti-oppression, equity, and inclusion (framework)


Qualifications/Competencies Required:

  • Post-secondary education in any discipline of Community Services or equivalent at University/ College
  • Experience with working with ethno culturally diverse populations in Toronto;
  • Excellent computer skills, including ability to use Microsoft Office Suites, with intermediate level skills working with Excel in particular;
  • Demonstrated ability to deal effectively with crisis and conflict, and to maintain appropriate boundaries
  • Excellent interpersonal, written and oral communication skills;
  • Ability to work independently and as part of team;
  • Demonstrated problem-solving, organizational and time management skills;
  • Ability to communicate any of the priority languages (e.g., Tigrinya , Spanish, Bengali, etc.) will be an asset;
  • Ability to travel to Access Alliance locations at Danforth, Jane and College.


Benefits to the Student:

The student will learn how to

  • Plan and implement Community-Based programs and services 
  • Collect and analyze quantitative and qualitative data
  • Design and develop communication tools for maximizing efficiency of planning and implementation of programs and services and outreach
  • Write evidence based reports
  • Communicate effectively with positive dialogue
  • Work under pressure and multitasking
  • Work in a team in a unionized organization


Placement Period:

May – August 2024 (depends on semester length)


Supervisor Name and title:

Shaheda Azami, Seniors Program Worker, Seniors Programs, Access alliance


Application Deadline:  March 31, 2024


To Apply:

Complete an application form by clicking here


For any questions, please contact