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LGBTQ+ Program Assistant

About Access Alliance:

Access Alliance Multicultural Health and Community Services is a multi-service community agency that works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.


Position Title: LGBTQ+ Program Assistant

Placement Type: Student Placement

Number of Positions Available: 1

Worksite Location and Conditions: AccessPoint on Danforth (3079 Danforth Ave, Scarborough, ON M1L 1A8)

Brief Description of Practicum Project:

With guidance and supervision of the Community Health Worker – Newcomer Initiatives. The student will assist and support the LGBTQ+ Program planning, implementation, data and administrative tasks and management, and facilitation.

Sort and call participants to make sure their client registration form is adequately complete, manage the program drop in volunteers, ensure that the drop-in day runs smoothly, design and development of program communication tools and outreach materials, and other duties as needed.

The student will work in an environment of access, equity, anti-racism, and anti-oppression framework.


Learning Outcomes/Goals:

  • Evidence-informed program planning, facilitation, Implementation skills
  • Quantitative and qualitative data collection and analysis skills
  • Developing effective outreach materials and outreach skills
  • Effective outreach techniques Professional communication skills and effective teamwork Anti-oppression, equity, and inclusion (framework)  


Qualifications/Competencies Required:

  • Post-secondary education in any discipline of Social Sciences /Health Science or equivalent at University/ College Intermediate level skills working with Excel
  • Experience with working with ethno-culturally diverse populations in Toronto
  • Excellent interpersonal, written and oral communication skills
  • Ability to work independently and as part of team
  • Demonstrated problem-solving, organizational and time management skills
  • Ability to multitask, work under pressure and adhere to deadlines
  • Excellent computer skills, including ability to use Microsoft Office Suites
  • Demonstrated ability to deal effectively with crisis and conflict, and to maintain appropriate boundaries
  • Ability to travel among the different Access Alliance offices in Toronto and to work in the evening working hours as relevant.
  • Familiarity with online tools, such as Canva, is an asset


Benefits to the Student:

The student will learn how to plan and implement community-based programs and services, design and develop communication tools for maximizing efficiency of planning and implementation of programs and services and outreach, communicate effectively with positive dialogue, work under pressure and multitasking, work in a team in a unionized organization.


Placement Period: 4 months

Start Date: September 2023

Supervisor Name: Mohammad Akel


Application Deadline: September 9th, 2023


To Apply:

Complete an application form by clicking here


For any questions, please contact