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Volunteer postings

Community Resource Center Help Desk Assistant

Volunteer Position Description: 
The Community Resource Center or CRC is a space where community engagement for the programs and services offered by Access Alliance MHCS happens. Volunteers will provide information and referral, assist clients to use computers, copy, print, and fax, as well as give direction to programs and services on-site. 

Tasks:

  • Assist with the client registration, logging in, data entry, trouble shooting, printing, copying, and supporting CRC users;
  • Greet all people coming into the AccessPoint on Danforth hub;
  • Carefully listen and respond to inquiries and requests initiated by clients and program users;
  • Provide clients with information and materials on appropriate resources and services available both with the center and the community;
  • Provide general community information and referral;
  • Maintain mailing lists and contact information for affiliated associations in the community; 
  • Manage/tidy resources and keep bulletin boards up to date;
  • Provide administrative support to team members as required, including filing and photocopying; 

Location: 
AccessPoint on Danforth
3079 Danforth Ave. 
Toronto, ON M1L 1A8 

Time Commitment: 
Starting April 25th – end date based on volunteer’s availability 
Monday – Friday. Shifts can be: 
AM: 9:00am – 1:00pm 
PM: 12:00pm – 4:30pm
FULL DAY: 9:00am – 4:30pm

Role Type: Administrative 

Format: In-person

Qualifications & Requirements: 

  • Computer skills, including the ability to perform data-entry activities
  • Able to communicate in English 
  • Customer service skills
  • Attention to detail
  • Organizational skills
  • Works well independently 
  • Dependable/work quality (planning and organizing work)

Benefits to the volunteer: 

  • Gain experience in costumer services and community engagement 
  • Volunteer in a community health center setting 

We will provide TTC tokens if transit fare is a barrier to volunteering.

# of positions available: 3- 4 

Focus Area: Volunteer & Community Engagement 

Application Deadline: Until filled 

To apply: 
Complete an application form by clicking here.
Please fill “Community Resource Center Held Desk Volunteer” as the “Position Title” in the Application Form

For more information about this program contact: 
Maria Dasoo – Community Health Worker – mdasoo@accessalliance.ca

We welcome and encourage immigrants and refugees to volunteer with us! We encourage applications from volunteers who reflect the broad diversity of the communities we work with, including those from racialized and LGBTQ2+ communities. 

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