Access Alliance Language Services (AALS) has been offering high quality language access services to health care, social service agencies, and the broader public and private sectors in the Greater Toronto Area, since 1989. At AALS, we recognize that having strategies and services to address language access for clients, patients, end users, consumers, and their families and communities, is a critical component of quality assurance, risk management, and service equity initiatives. We are a team of coordination staff and freelance language professionals who provide a range of services such as interpretation, translation, audio/video language recordings, cultural competency training, organizational capacity-building, and consulting services to respond to language access needs of individuals, organizations, families, and communities. Since our inception, we have been continually committed to:
- Developing standards for interpreter training and practice,
- Working toward the regulation of interpretation as a profession,
- Advocating with service providers and other professionals about the value of working with trained interpreters.
Access Alliance has been actively involved in the Healthcare Interpretation Network (HIN) for many years. In 2008 HIN launched the National Standard Guide for Community Interpreting Services which, for the first time in Canada, specifies the requirements for the provision of quality community interpreting services to ensure nation wide reliability. As organizations and individuals, we are committed to providing equitable access to services for people who do not speak English or French and we work actively towards meeting these minimum standards in community interpreting.