Commitment to Quality
AALS interpreters work to the highest standards of practice in community interpreting in health care and social service settings.
All of our interpreters are:
- Screened for suitability
- Tested for language proficiency and aptitude for interpreting using provincially accepted language and interpretation skills assessment tools (CILISAT and ILSAT)
- Graduates of a 70-hour community interpretation training program or an interpretation degree from an accredited college or university
- Minimum of 30-hour college-level course in Medical Terminology
In addition, each interpreter participates in:
- Ongoing professional development opportunities at Access Alliance and elsewhere
- Ongoing quality assurance initiatives
Our standards for community interpreting are codified in the following documents:
Access Alliance is an active member of the Healthcare Interpretation Network (HIN) and was instrumental in the development of a National Standards Guide for Interpretation (PDF download).
