March 13, 2019

Governance Documents

Every year, Access Alliance publishes a Report to the Community that highlights our key accomplishments for the year and recognizes the many people and organizations that contribute to our success.

Select the link below to view our recent Annual Report:

2017/2018 Annual Report

Access. Equity. Quality.

Click here

Strategic Plan

  • Promote the successful long-term integration of Immigrants and Refugees through targeted advocacy regarding key systemic issues and collaboration.
  • Engage local communities to address issues that impact their lives by mobilizing community assets, building capacity and creating connections.
  • Ensure service excellence by pursuing funding strategically and by applying evidence, inter-professional practice and effective partnerships in service and program delivery.

Please click here to view our 2015-2018 Strategic Plan brochure.

Organizational Bylaws

2014 By-Law (Version 11) Approved

Client Rights and Responsibilities

Client Rights and Responsibilities Statement

Client Complaints Policy

Making a Complaint Procedure