About Access Alliance

Our Vision:

Toronto’s diverse communities achieve health with dignity.

Our Mission:

Access Alliance Multicultural Health and Community Services improves health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities.

We believe that:

  • All people should have access to the resources and supports they need.
  • Anti-oppression principles strengthen our work.
  • The strength and resilience of immigrants and refugees enriches our City.
  • Innovation thrives in a diverse environment.
  • Diverse sources of knowledge inform our practice.
  • Collaboration broadens our impact.
  • We are accountable for the provision of high quality services and programs.

Our Model of Care

The Community Health Centre model of care focuses on five service areas:

  • Primary care
  • Illness prevention
  • Health promotion
  • Community capacity building
  • Service integration

To find out more about the CHC model of care, please click here.


Access Alliance has been a fully accredited organization since 2001 by the Canadian Centre for Accreditation (formerly known as Building Healthier Organizations).  The CCA accreditation is an acknowledgement of an organization meeting acceptable standards of practice, and holds organizations accountable to these standards.  It is a system to promote learning, improvement, exellence and innovation. 

Our Anti-oppression Policy

Access Alliance Multicultural Health and Community Services acknowledges that oppressions based on race, ethnicity, creed, class, gender, sexual orientation, gender orientation, immigration status, country of origin, religion, mental health status, age and ability are systemic in Canadian society.  We are committed to actively working against all forms of oppression.  To find out more about our anti-oppression policy statement, please click here.

Access Alliance  is a registered charitable organization and a United Way member agency.